BT gave me a wake-up call over data roaming charges

  • July 25, 2023
  • 0

Overnight on a ferry I spent £35 as my phone downloaded while I slept

Your recent letter about BT prompted me to write about my own bad experience – in this case, the roaming charges I clocked up while asleep on an overnight ferry.

We had boarded a Brittany Ferries service from Portsmouth to Bilbao late in the evening, and turned in fairly quickly after driving all day. But, unbeknownst to me, my phone was downloading data while I slept – I think because I had left Google Maps running.

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